Privacy & Terms
Effective October 5, 2026
Privacy Policy
MediRedi ("MediRedi," "we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. By using this website, you agree to the practices described here.
Information you give us
When you request a quote, contact us, or correspond with us, we collect the information you choose to provide, such as:
- Your name, agency or department, email address, and phone number
- The device you're interested in and any details you include about your apparatus or order
- Any other information you share by email or phone
Information collected automatically
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser and device type, the pages you view, and the date and time of your visit. This is used to operate and secure the site.
This website loads fonts from Google Fonts. When it does, your browser connects to Google's servers, which receive your IP address. Google's use of that information is governed by Google's own privacy policy.
We do not currently use advertising trackers or third-party analytics on this website. If that changes, we will update this policy.
How we use your information
- To respond to your questions and prepare quotes
- To provide, support, and service our products, including warranty and upgrade information
- To communicate with you about your order or account
- To keep this website secure and working properly
- To meet our legal obligations
How we share information
We do not sell or rent your personal information, and we do not share it for advertising. We share it only:
- With service providers who help us run our business, such as website hosting and email, and only for that purpose
- When required by law, subpoena, or other legal process, or to protect our rights and the safety of others
- As part of a merger, acquisition, or sale of business assets, in which case this policy continues to apply
How long we keep it
We keep personal information only as long as needed for the purposes above, including to support products you've purchased and to meet legal, tax, and accounting requirements.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- You can ask us to access, correct, or delete the personal information we hold about you.
- You can opt out of non-essential emails from us at any time by replying or contacting us.
- Depending on where you live, including California, you may have additional rights under state privacy laws. We will honor requests as required by applicable law.
- Because we do not track visitors across other websites, we do not respond differently to browser "Do Not Track" signals.
To make a request, email info@mediredi.com. We may need to verify your identity before acting on it.
Children's privacy
This website is intended for fire, EMS, and other professional agencies. It is not directed to children under 13, and we do not knowingly collect their personal information.
Other websites
Links to other websites, such as the Federal Register, are provided for convenience. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
Cookies
Cookies are small text files a website can store on your device. MediRedi's website does not set cookies for advertising or tracking. Our hosting provider and Google Fonts may use limited technical data needed to deliver the site securely. You can block or delete cookies in your browser settings; the site will continue to work.
Website Disclaimer
General information only
Content on this website is provided for general information. We work to keep it accurate and current, but we make no guarantees that it is complete or error-free, and product specifications may change without notice.
Not medical, legal, or regulatory advice
Nothing on this website is medical, legal, or regulatory advice. Medication storage guidance is general reference only — always follow each manufacturer's labeling and your medical director. Each agency remains responsible for its own compliance with DEA and other applicable requirements.
Trademarks and patents
MediRedi and its logo are trademarks of MediRedi. MediRedi products are protected by U.S. Patent No. 8,539,790 B1. Pelican™, Knox Key™, and Medeco™ are trademarks of their respective owners, and their mention does not imply endorsement.
Terms of Use
Using this website
You may use this website to learn about MediRedi products and contact us. You agree not to misuse the site, interfere with its operation, or attempt to access it in unauthorized ways.
Our content
Text, images, logos, and designs on this website belong to MediRedi or its licensors and may not be copied or reused without written permission.
Quotes and orders
Information on this website and quote requests submitted through it are not binding offers. Pricing, specifications, and terms are set only in a written quote or agreement from MediRedi.
No warranties; limitation of liability
This website is provided "as is." To the fullest extent permitted by law, MediRedi disclaims all warranties regarding the website and is not liable for any damages arising from your use of it. Product warranties are provided separately with each product.
Governing law
These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules.
Contact us
Questions about this page? Email info@mediredi.com or call (480) 818-0759.